BISP Strict Action Against Illegal Deduction In Cash Latest Update | November 2023

The Benazir Income Support Program (BISP) is committed to safeguarding the financial rights of its beneficiaries. Recent developments have shown that unauthorized money deductions were occurring, causing distress to those who rely on BISP for support. In this blog post, we will discuss BISP’s swift and decisive actions against money deductions, including the resolution of complaints, arrests, and measures to ensure transparency and accountability.

BISP action Against Illegal deduction of Cash October 2023 min 2

BISP Recovering the Beneficiaries Money

Within the BISP system, illegal money deductions became a significant problem. Beneficiaries claimed that deductions from their allocated cash caused them financial troubles. In order to quickly address these reports, BISP started a complete inquiry.

Secretary BISP’s Commitment To Accountability

During a meeting to review the complaint resolution system, Amer Ali Ahmed, the BISP secretary, highlighted that the organization was dedicated to addressing these problems. On Tuesday, October 10, 2023, at 11:30 a.m., he announced via BISP’s official Facebook account his participation in a live E-Katcheri, an online participation. This face-to-face encounter with beneficiaries highlights BISP’s dedication to immediately and honestly resolving issues.

BISP 10 Oct online E kacheri

Immediate Resolution of Complaints

BISP quickly handled a large number of complaints in a powerful display of reliability. Over Rs. 1.1 million has been recovered as a result of 819 complaints being resolved in the last 48 hours. This message answers about the BISP’s dedication to making sure beneficiaries receive all benefits to which they are legally allowed.

Taking Action Against Responsible Agents

BISP made a firm decision to ensure that individuals in charge of unauthorized deductions suffer penalties. The agents responsible for the deductions were the subject of 13 First Information Reports (FIRs). In addition, seven of these agents were captured. These steps make it quite clear that BISP is steadfast in its goals of accountability and openness.

Strong Action Against the deduction Of cash 1

Establishing A Direct Channel for Complaints

BISP provided a special phone line (051-9246421) because it was difficult to give beneficiaries easy access to communication. Beneficiaries can contact BISP directly through this route with questions, issues, and complaints. It guarantees that the voices of beneficiaries are heard and that fast action is taken.

Performance Evaluation and Accountability

The regional and zonal chiefs of BISP were informed that dealing with complaints is a measured element that looks at their performance. The organization promotes to its workers that handling complaints and ensuring beneficiaries’ rights have been safeguarded are important factors in their jobs as part of its duty of accountability.

Beneficiaries Help Dedication

The BISP was dedicated to a beneficiary-friendly strategy throughout this process. The organization is aware that its support is essential to the recipients’ ability to support themselves. The actions taken are evidence of BISP’s dedication to upholding their rights and assuring they get the support they are owed.

Strengthening Accountability Measures

Along with overcoming illegal deductions, BISP continually improves the clarity of its controls. These efforts include stronger control over agents, improved payment tracking, and planned steps to stop prohibited deductions in the future.

Moving Forward

The firm measures taken by 8171 BISP to prevent unauthorized cash deductions show that it is dedicated to the well-being of beneficiaries. Quick action by the organization, together with arrests and FIRs, work as a discouragement to any unauthorized actions taking place within its framework. The BISP guarantees that beneficiaries’ issues are heard and immediately addressed, improving its reputation for openness and accountability. This is done through a dedicated phone line and virtual engagements (E-kacheri).